Shipping policy

KAZI COLLECTION — SHIPPING POLICY

Last updated: 17 September 2026

1. WHERE WE SHIP

Kazi Collection currently ships within South Africa.

Shipping availability and rates are displayed at checkout based on the delivery address provided.

2. PRE-ORDERS

The Faithful Collection are a pre-order product.s

Pre-orders will begin shipping from 30 October 2026.

Please note that:

30 October 2026 is the date shipping begins, not the guaranteed date of delivery.

Once your order has been dispatched, you will receive tracking information where tracking is available.

3. SHIPPING COST

Our standard South African shipping rate is:

R89

Orders of R490 or more qualify for free standard shipping within South Africa.

4. DELIVERY TIME

Once your order has been dispatched, standard delivery is generally expected to take approximately 1–10 business days, depending on the delivery destination and courier.

Delivery times are estimates and may be affected by circumstances outside Kazi Collection's control, including courier delays, public holidays, weather, or incorrect/incomplete delivery information.

5. ORDER PROCESSING

For pre-order products, your order will be prepared for dispatch according to the applicable pre-order schedule.

For The Faithful Collection shipping is scheduled to begin from:

30 October 2026

6. TRACKING

Where tracking is provided by our delivery partner, tracking information will be sent to the email address provided at checkout.

Please ensure that your contact and delivery information is accurate before completing your order.

7. INCORRECT DELIVERY INFORMATION

Customers are responsible for providing accurate delivery information.

If an order cannot be delivered because incorrect or incomplete information was provided, additional delivery costs may apply.

8. DELAYS

Kazi Collection will make reasonable efforts to meet the stated shipping schedule.

If circumstances materially affect the expected shipping date of a pre-order, we will communicate the relevant update to affected customers.

Nothing in this policy limits your statutory rights regarding delayed or non-performance of an order.

South African electronic-commerce law requires suppliers to provide information about the time within which goods will be dispatched or delivered, and provides consumer remedies where an agreed performance period is not met.

9. CONTACT

For shipping enquiries:

Kazi Collection
Email: thekazicollection@gmail.com